CoreComm Acceptable Use Policy

CoreComm DSL Acceptable Use Policy


CoreComm's goal is to provide premium Internet access for an enjoyable Internet experience for our subscribers. This Acceptable Use Policy (AUP) was written to keep CoreComm and the Internet useful for all our subscribers. Violation of this Policy may result in suspension or cancellation of CoreComm services.

CoreComm does not monitor or exercise editorial control over the content of any free personal web site, commercial web site, email, mailing list, newsgroup or other information accessible from the Internet through CoreComm. CoreComm does, however, reserve the right to cancel any account or remove any material CoreComm becomes aware of that is, in CoreComm's sole discretion, potentially illegal, could subject CoreComm to liability, or violate this Policy.


CoreComm provides Internet access. Subscribers (users) agree to use our services solely on an "active" or "as needed" basis and at no time on a standby or inactive basis. In consideration of other users, we ask that you disconnect your CoreComm service when not using your account. In addition, the following items are specifically prohibited:

  • Use of software or any device that would allow your account to stay logged on while you are not actively using CoreComm services or using the account to operate a server of any type.
  • CoreComm does not permit dial-up users to be logged on to our service using multiple simultaneous connections.
  • Free 'personal web sites' may not contain any advertising or commercial material of any kind or material of an 'adult' nature.
  • Using CoreComm's services for illegal or disruptive purposes, or in support of illegal or disruptive activities. CoreComm reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrong. Activities which are prohibited as potentially illegal or disruptive include, but are not limited to:
    • Unauthorized copying or distribution of copyrighted material including, but not limited to, digitization and distribution of photographs from magazines, books, or other copyrighted sources, and copyrighted software.
    • Exporting software or technical information in violation of U.S. export control laws.
    • Posting or emailing 'make-money-fast' or 'pyramid/chain' letters.
    • Sending Unsolicited Commercial E-Mail (UCE) or Unsolicited Bulk E-Mail (UBE).
    • Threatening bodily harm or property damage to individuals or groups.
    • Making fraudulent offers of products, items, or services originating from your account.
    • Attempting to access the accounts of others, or attempting to penetrate beyond security measures of our or other systems ('hacking') whether or not the intrusion results in corruption or loss of data.
    • Performing 'Portscans' on our or other systems.
    • Harassing others by 'mail-bombing' or 'news-bombing'. 'Mail-bombing' constitutes sending more than ten (10) similar mail messages to the same email address. 'News bombing' constitutes sending more than 10 megabytes of data to a newsgroup.
    • Revealing your account password to others or allowing use of your account by others (other than authorized users in your household). At no time can there be simultaneous use of the same user name and password combination.
    • Forging any message, in part or whole, originating or passing through CoreComm services.
    • Distributing viruses to or from CoreComm systems.
    • Public defamation, harassment, or slander of individuals.
    • Posting articles to any news group, mailing list or similar forum which are off-topic according to the charter or other public statement of the forum.
    • Disrupting any newsgroup with frivolous, excessively vulgar, repetitious, or excessively large postings.
    • Installation of 'auto-responders', 'cancel-bots' or similar automated or manual routines which may disrupt net newsgroups or email use by others.

Limitation of Liability



CoreComm reserves the right to modify this Policy at any time. Notice of modifications to this Policy may be given to subscribers by posting such changes on this page, by email or by conventional mail.

CoreComm DSL Acceptable Use Policy

Note: CoreComm reserves the right to make changes to this Acceptable Use Policy from time to time at its sole discretion. Customer is solely responsible for complying with the terms of any such modified Acceptable Use Policy. The current version of the Acceptable Use Policy can be found at

This Acceptable Use Policy (Policy) describes actions by Users that are prohibited by CoreComm. Users means any user of the Internet related services (Services) that are provided by CoreComm pursuant to the Customer Agreement (which Users must accept as a condition to receiving any Services from CoreComm). User acknowledges and agrees that this policy may be revised from time to time by CoreComm at its discretion, with any such modifications effective when the revised Policy is posted to CoreComm may in its sole discretion determine whether a User is in violation of this Policy. As specified below, CoreComm believes that illegal usage, abusive usage and/or use of the Services to interfere with other Users' enjoyment of the Services is unacceptable. In the event that you believe that you have been a victim of abusive or illegal usage of the Services, please contact

Illegal Use Prohibited. The Services may only be used for lawful purposes and may not be used for any illegal use or any use that may result in civil or criminal liability. Unlawful uses include, without limitation, effecting or participating in any of the following activities via the Services provided by CoreComm:

  1. storing, posting or transmitting unlawful materials, e-mail or information;

  2. storing, posting or transmitting harassing, threatening or abusive materials, e-mail or information;

  3. storing, posting or transmitting defamatory, libelous, slanderous or scandalous materials, email or information;

  4. storing, posting or transmitting obscene, pornographic, profane or otherwise objectionable information of any kind;

  5. storing, posting or transmitting materials, e-mail or information that would constitute an infringement upon the patents, copyrights, trademarks, trade secrets or other intellectual property rights of others;

  6. storing, posting or transmitting materials constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law, including without limitation the U.S. export control laws and regulations;

  7. storing, posting or transmitting materials that would give rise to liability under the Computer Fraud and Abuse Act;

  8. storing, collecting, posting or transmitting credit card, debit card, electronic funds transfer numbers or other similar types of data for either a fraudulent or illegal purpose, or in a manner that would permit others to use such data for a fraudulent or illegal purpose; and

  9. collecting, without adequate security and a legitimate purpose (as determined by CoreComm), any of the following: (a) information from Users under the age of sixteen (16) without consent from such Users' parents or legal guardians; (b) User's personal health information or personal financial information without informed consent from such User; or (c) other personal information without the advising the User.

Abusive Use Prohibited. The Services may not be used for abusive purposes, as determined by CoreComm. Abusive purposes include, without limitation, effecting or participating in any of the following activities via the Services provided by CoreComm:

  1. posting five (5) or more messages similar in content to Usenet or other newsgroups, listservs, forums, e-mail mailing lists or other similar groups or lists;

  2. posting to any Usenet or other newsgroups, listservs, forums, e-mailing lists or other similar groups or lists articles which are off-topic according to the charter or other owner-published FAQ's, rules, or policies or descriptions of the group or list;

  3. sending unsolicited e-mailings (including, without limitation, commercial advertising and informational announcements) to more than five (5) e-mail addresses within a forty-eight (48) hour period, if such unsolicited e-mailings could reasonably be expected to or do in fact provoke complaints;

  4. falsifying User information provided to CoreComm or to other Users of the Services; and

  5. engaging in any of the foregoing activities by using the services of another provider, but channeling such activities through an account provided by CoreComm, re-mailer, or otherwise through the Services or using an account provided by CoreComm as a mail drop for responses or otherwise using the services of another provider for the purpose of facilitating the foregoing activities if such use of another party's service could reasonably be expected to adversely affect the provider of Services or its supplier.

  6. operating a server in connection with the Services in an 'open relay' configuration (a configuration whereby a mail server processes email messages where neither the sender nor the recipient is a local user). Servers configured in this manner expose both CoreComm's network and the User's personal account to fraudulent and abusive use by third parties. User hereby acknowledges and agrees that it will not operate servers with in an open relay configuration. If a User requires assistance in determining the configuration of the User's server and/or instructions to secure a server the User may contact:

Interfering With Other Users Prohibited. No User shall interfere with any other person's use of the Services or the Internet by effecting or participating in any of the following activities via the Services provided by CoreComm:

  1. restricting or inhibiting any other User or any other person from using and enjoying Services and/or the Internet;

  2. posting or transmitting any information or software that contains a virus worm, cancelbot or other harmful component;

  3. without permission from the owner of a system or network, doing any of the following: (a) accessing the system or network, (b) monitoring data or traffic, (c) probing, scanning, testing firewalls, (d) testing the vulnerability of a system or network or (e) breaching the security or authentication routines of a system or network;

  4. conducting or forwarding surveys, contests, pyramid schemes, charity requests or chain letters;

  5. relaying e-mail in an anonymous fashion or forging any TCP-IP packet header; or

  6. mailbombing, flooding, overloading, attacking or otherwise interfering with a system or network.

Remedies. Violation of this Policy may result in civil or criminal liability, and CoreComm may, in addition to any remedy that it may have at law or in equity, terminate permission for the User to use the Services and charge User any applicable cancellation or termination fee. In addition, CoreComm may investigate incidents that are contrary to this Policy and provide requested information to third parties who have provided notice to CoreComm stating that they have been harmed by a User's failure to abide by this Policy or the policies listed above. CoreComm's failure to enforce this policy in every instance in which it might have application does not amount to a waiver of CoreComm's rights.